- 1 DVD (28 min.) : sd., col. ; 4 3/4 in.
- Additional Authors
- Cleese, John.Lynn, Jonathan.Robinson, Peter.
- Corporate Author
- Video Arts Limited.
- Cast: John Cleese, Julian Holloway, John Wentworth.Includes course leader's guide session clips.Summary: Using examples from management and the medical interview, this film illustrates the correct technique of the appraisal interview and pinpoints the three most common managerial attitudes that sabotage it.